Terms of Service
Last Updated: April 2026
These Terms of Service apply to products and services provided by Cathy Morton Fitness, operated by Big Life Experiment Pty Ltd.
By purchasing, subscribing to, enrolling in, or using any Cathy Morton Fitness service, you agree to these Terms.
1. Services Covered
These Terms apply to all Cathy Morton Fitness offers, including but not limited to:
Built Strong Membership
Lean Body Blueprint (LBB)
1:1 Coaching
Digital products
Online education and training resources
Additional written agreements may apply to specific services. Where provided, those specific terms take precedence.
2. Payments and Billing
All fees are payable in advance unless otherwise stated.
Where recurring billing applies, payments will continue automatically on the agreed billing date until properly cancelled in accordance with these Terms.
Failed or overdue payments may result in paused access to services until payment is resolved.
3. Cancellation Policy - General
Cancelling a service is the client’s responsibility.
Stopping use of a service, deleting an app, uninstalling software, or ceasing communication does not cancel a subscription or coaching agreement.
Cancellation requests must be made using the approved billing portal, payment account settings, or written notice where required.
If a payment is processed before cancellation has been correctly completed, that payment remains payable.
4. Built Strong Membership Cancellation
Built Strong is a rolling monthly membership.
You may cancel at any time. However, it is your responsibility to cancel before your next billing date to avoid the next monthly charge.
If payment has already been processed, your membership will remain active until the end of the current paid billing period. No partial refunds or prorated refunds are provided for unused time.
If joining through a free trial, you must cancel before the end of the trial period to avoid automatic conversion into a paid membership.
To cancel or manage your Built Strong subscription, you can access your payment portal via the invoices emailed to you each month or in the “On Demand” section of the Built Strong App.
Stopping use of the app or deleting the app does not cancel your subscription.
5. Lean Body Blueprint (LBB) Cancellation
Lean Body Blueprint includes an initial 12-week commitment.
Your initial membership covers this 12-week coaching period and will end at the completion of that term unless you choose to continue.
At the end of the initial 12 weeks, you may be offered the option to continue coaching on a rolling monthly membership.
If you choose to continue on the monthly option:
membership renews monthly until cancelled
you must provide at least 7 days notice before your next billing date to cancel and avoid the next payment
if notice is given with less than 7 days before billing, the next payment may still be processed and your membership will continue for that paid period
No partial refunds or prorated refunds are provided.
6. 1:1 Coaching Cancellation
1:1 Coaching requires 30 days written notice to cancel before the next billing cycle.
If notice is received after a billing date or within less than 30 days of the next cycle:
the next payment will still be due
coaching support remains active during the notice period
No refunds are provided for coaching time already delivered, scheduled, or reserved.
7. Refund Policy
Due to the nature of digital services, coaching time, programming, education, and immediate access to resources, refunds are generally not provided unless required under Australian Consumer Law.
Refunds may be considered in cases of:
duplicate payment
billing error
accidental multiple charges
8. Health Disclaimer
All coaching, training, and nutrition guidance is educational only.
Nothing provided constitutes medical advice, diagnosis, or treatment.
You should seek medical clearance before starting exercise or nutrition changes.
9. Results Disclaimer
Results vary between individuals.
We do not guarantee fat loss, muscle gain, physique change, or any specific outcome.
10. Intellectual Property
All training plans, systems, documents, videos, resources, branding, and educational materials remain the property of Cathy Morton Fitness / Big Life Experiment Pty Ltd.
They may not be copied, shared, reproduced, or resold.
11. Suspension or Termination
We reserve the right to suspend or terminate access for:
abusive behaviour
harassment
non-payment
sharing paid content
misuse of services
12. Limitation of Liability
To the maximum extent permitted by law, Cathy Morton Fitness and Big Life Experiment Pty Ltd are not liable for indirect or consequential loss arising from use of services.
Nothing excludes rights under Australian Consumer Law.
13. Contact
For billing or support enquiries: hello@cathymortonfitness.com
